Privacy Policy

This Privacy Policy ("Policy") describes how b77bet ("we", "us", "our" or the "Platform") collects, processes, stores, shares and protects personal information relating to users ("you", "your" or the "User") who access or use the b77bet website and all associated services available at b77bet.cam (collectively, the "Services").

b77bet is committed to safeguarding the privacy of all Users. We handle personal data with transparency and in accordance with the data protection standards applicable in the jurisdiction in which we operate. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about sharing your information with us.

This Policy should be read alongside our Terms and Conditions and our Responsible Gambling Policy, both of which are incorporated by reference. By registering an account, accessing the website or using the Services in any way, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

b77bet collects Personal Data through several channels depending on how you interact with the Platform. The categories of data we collect are set out below.

3.1 Registration Data

When you create an account, we collect the following information:

• Full legal name;
• Date of birth (to verify that you meet the minimum age requirement of 18 years, or the higher minimum required by the operator/licence jurisdiction);
• Email address;
• Mobile phone number;
• Country of residence and city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar);
• Username and encrypted password.

3.2 KYC and Identity Verification Data

To comply with anti-money laundering and fraud prevention requirements, we may collect:

• Copies of government-issued photo identification (e.g., CNIC, passport or driving licence);
• Proof of address documents (e.g., a recent utility bill or bank statement dated within the past three months);
• Proof of payment method ownership;
• Selfie or facial verification data where required by our KYC provider.

3.3 Financial and Transactional Data

When you make deposits or withdrawals, we collect transaction records including amounts, timestamps, payment method references and processing outcomes. b77bet references familiar payment channels used by Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — as contextual references only. These are not affiliated with or endorsing b77bet. Full payment details (e.g., card numbers) are processed by our third-party payment processors and are not stored on b77bet servers.

3.4 Behavioural and Usage Data

As you use the Platform, we automatically collect technical and behavioural data, including:

• IP address and approximate geolocation;
• Device type, operating system and browser version;
• Pages visited, time spent on each page and navigation paths;
• Betting and gaming activity logs, including markets accessed, wager amounts and outcomes;
• Session timestamps and login history.

3.5 Communications Data

If you contact our support team via live chat, email or any other channel, we retain records of your correspondence, including the content of messages and any attachments you provide, for quality assurance and audit purposes.

b77bet processes your Personal Data only where a valid legal basis exists. The applicable bases are:

b77bet uses your Personal Data for the following purposes:

• Account management: To create, verify and maintain your Account and authenticate your identity at login;
• Service delivery: To process bets, settle markets, calculate winnings and credit your Account balance;
• Payment processing: To facilitate deposits and withdrawals and communicate transaction statuses to you;
• KYC and compliance: To verify your identity and age, comply with anti-money laundering obligations and detect suspicious activity;
• Responsible gambling: To monitor betting patterns and identify signs of problem gambling; to apply deposit limits, loss limits or self-exclusion where requested or required;
• Customer support: To respond to your queries, complaints and requests in a timely and accurate manner;
• Platform improvement: To analyse usage patterns, conduct A/B testing and improve the functionality and content of the Platform;
• Marketing communications: To send you promotional offers, bonus notifications and updates about new features, where you have provided consent;
• Security: To detect, investigate and prevent fraud, abuse, unauthorised access and other prohibited conduct described in our Terms and Conditions;
• Legal compliance: To meet our obligations under applicable law and to respond to lawful requests from regulatory or law enforcement authorities.

b77bet may share your Personal Data with the following categories of recipients under appropriate data-sharing arrangements:

6.1 Service Providers and Data Processors

We engage trusted third-party service providers to assist in operating the Platform. These may include KYC and identity verification providers, payment processors, fraud detection specialists, cloud hosting providers, customer support platform operators and email delivery services. All Data Processors are bound by contractual obligations restricting the use of your data to the purposes for which it was shared.

6.2 Regulatory and Law Enforcement Authorities

b77bet may disclose Personal Data to governmental, regulatory or law enforcement bodies where required by law, court order or where disclosure is necessary to protect the rights, property or safety of b77bet, its users or the public. We will notify affected Users of such disclosure where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or substantially all of b77bet's assets, User data may be transferred to the acquiring entity. In such circumstances, you will be notified in advance and the acquiring entity will be required to honour this Privacy Policy or obtain fresh consent for any materially different data practices.

6.4 Aggregated and Anonymised Data

b77bet may share aggregated, de-identified statistical data with third parties for research, analytics or commercial reporting purposes. This data cannot reasonably be used to identify any individual User.

b77bet uses cookies, web beacons, pixel tags and similar tracking technologies to operate and improve the Platform. The following categories of cookies may be placed on your device:

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in common browsers, please refer to your browser's help documentation.

b77bet retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and reporting obligations. The general retention principles we apply are as follows:

• Active accounts: Personal Data is retained for the duration of your Account and for a minimum period thereafter as required by our operating licence jurisdiction;
• KYC documents: Identity verification documents are retained for a minimum of five years following Account closure, or longer where required by anti-money laundering regulations;
• Transaction records: Financial transaction logs are retained for a minimum of five years for audit and compliance purposes;
• Marketing data: Where consent is the sole basis for processing, data is deleted or anonymised upon withdrawal of consent unless another legal basis applies;
• Support correspondence: Customer support records are retained for up to three years following the closure of the relevant support case.

When Personal Data is no longer required, b77bet will securely delete or anonymise it in accordance with our internal data disposal procedures.

b77bet implements a range of technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers;
• Encryption of sensitive Personal Data and KYC documents at rest;
• Role-based access controls limiting staff access to Personal Data on a need-to-know basis;
• Regular security audits and vulnerability assessments of our platform infrastructure;
• Multi-factor authentication options available for User Accounts;
• Incident response procedures to detect, report and remediate data security breaches.

While b77bet takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach that is likely to result in a high risk to your rights and freedoms.

b77bet operates globally and may transfer your Personal Data to countries outside your country of residence, including countries that may have different data protection laws from those in your jurisdiction. Where such transfers occur, b77bet takes appropriate steps to ensure that your data receives a level of protection consistent with the data protection standards applicable in our operating jurisdiction.

These safeguards may include:

• Transferring data only to countries or entities that provide an adequate level of data protection;
• Using contractual clauses or data-processing agreements with recipients that impose data protection obligations equivalent to those under our operating licence's framework;
• Implementing supplementary technical measures such as encryption where additional protection is warranted.

By using the Services, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Pakistan. If you have questions about the specific safeguards in place for a particular transfer, please contact us using the details in Section 15.

Subject to applicable data protection law and certain limitations, you have the following rights in relation to your Personal Data held by b77bet:

To exercise any of these rights, please contact our support team using the details in Section 15. We may need to verify your identity before processing your request. We will respond within a reasonable timeframe and, where we are unable to fulfil a request, we will explain the reasons why.

11.1 Withdrawing Consent

Where processing is based solely on your consent (e.g., marketing communications), you may withdraw that consent at any time by updating your notification preferences in account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

The Services are strictly intended for adults aged 18 years or over, or such higher minimum age as is required by the operator's licence jurisdiction. b77bet does not knowingly collect Personal Data from persons under the age of 18.

If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data, close the associated Account and, where applicable, return any deposited funds through the original payment method. If you believe that a minor has registered an Account or provided Personal Data to b77bet, please contact our support team immediately.

The b77bet platform may contain references to third-party services, payment providers or other entities for contextual purposes. b77bet does not control the privacy practices of any third-party websites, platforms or services. This Policy applies exclusively to Personal Data collected and processed by b77bet through the Services at b77bet.cam.

If you navigate to a third-party platform from a reference on our site, you do so at your own risk and we encourage you to review that platform's own privacy policy before providing any personal information. b77bet accepts no responsibility for the privacy practices or content of any third-party service.

b77bet reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify you by one or more of the following means: a prominent notice displayed on the Platform upon login; an email notification sent to the address registered on your Account; or an in-account notification.

The effective date at the top of this Policy will be updated each time a revision is made. Your continued use of the Services after the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to any revised version of this Policy, you should stop using the Services and close your Account.

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which b77bet processes your Personal Data, please reach out to our support team using the contact details below:

The email address above is provided as plain text for display purposes only. For data subject requests — including access, rectification, erasure or portability requests — please clearly state the nature of your request, your registered Account email address and any relevant details to help us locate your records efficiently.

We serve users across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Support is available in both English and Urdu through our live chat channel. Formal data protection requests and complaints should be submitted in English for the avoidance of ambiguity.